- Full Name — Exactly as it appears on your National ID card.
- Bangladeshi mobile number — Using a number registered with bKash, Nagad, or Rocket makes payments easier later on.
- Password — Use a strong password of at least 8 characters, combining uppercase letters and numbers.
- Email — Optional, but helpful for password recovery.
- National ID Card (NID) — Clear photos of both the front and back.
- Selfie — A recent photo of you holding your NID.
- Go to the login page and click the "Forgot Password?" link.
- Enter your registered mobile number or email.
- You'll receive an OTP on your mobile — enter it in the designated field. OTPs are typically valid for 5 minutes.
- Enter your new password and confirm it.
- bKash — The most widely used option. Your balance is typically credited within 1–3 minutes of payment.
- Nagad — Fast and simple. Processing time is the same as bKash.
- Rocket (DBBL) — Dutch-Bangla Bank's mobile banking is supported.
- Bank Transfer — For larger transactions; processing may take a little longer.
- Fee: 4999b does not charge any fees on withdrawals directly. However, mobile banking operators (bKash/Nagad/Rocket) may apply their own cash-out charges — these are governed by each operator's own policies.
- Minimum Withdrawal: Typically ৳500 — Withdrawals cannot be processed below this amount.
- Maximum Limit: Daily and monthly limits depend on your account type and KYC status. Verified accounts enjoy higher limits.
- Time: If your KYC verification is complete, withdrawals to bKash/Nagad typically 5–15 minutes within.
- Sports Betting (cricket, football, etc.): Minimum usually ৳10 Bets can be placed from. Some markets may allow even lower.
- Live Casino: Minimum at most tables ৳50–৳100 Starting from. Some special tables may have lower or higher limits.
- Slots: On many slots, as little as ৳10–৳20 Spins can be made from.
- Crash Game: Typically ৳10 Starting from.
- Deposit Limit: Set a daily, weekly, or monthly maximum deposit amount. Once the limit is reached, no further deposits can be made.
- Bet Limits: Set a cap on how much you can wager within a given time period.
- Loss Limit: Betting will automatically stop once you have lost a set amount.
- Session Time Limit: Set a limit on how long you play in one session — the system will alert you when your time is up.
- Cooling-Off Break: Take a temporary break from gaming for anywhere between 24 hours and 30 days.
- Self-Exclusion: You can close your account for anywhere from 30 days up to permanently. Once the period starts, it cannot be cut short.